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Basair Aviation College logoBA

Receptionist/Student Administration

Brisbane, Queensland, AustraliaFull-time2 wk. ago

About the Company

Basair Aviation College is shaping the industry of aviation education, with aircraft across locations in Archerfield QLD and Bankstown NSW. Established in 1991, Basair is a registered training organisation (RTO 1327 and CRICOS 01552D) offering students without any previous aviation experience a fully-integrated, world-class curriculum, graduating as fully qualified commercial pilots within a year. Basair Group includes Basair Aviation College, Brisbane Aviators and Sydney Aviators, and Eagle Aircraft Maintenance.

About the Role

Basair is looking for an enthusiastic Receptionist who will create a warm, professional front office experience for students, visitors and staff at the Archerfield Airport campus. The role reports to the Campus Manager and, alongside creating a positive first impression, will support a range of front-office administrative tasks for the Campus Manager, staff and students.

Key Responsibilities

  • Greet all visitors and students including contractors on arrival, giving directions and assistance where required.
  • Maintain a clean, organised and professional reception area throughout the day.
  • Promptly answer incoming calls and action accordingly, including transferring the call or taking an accurate message.
  • Manage email enquiries by triaging and actioning as required.
  • Provide a friendly first point of contact for prospective students and their families, ensuring enquiries are passed on to the relevant person.
  • Provide administrative support of general office duties including collecting mail, booking couriers, ordering stationery and office supplies, and assisting with campus events and student activities.
  • Support the collection and filing of student documents in accordance with company procedures.
  • Support the finance team with invoicing, receipting of payments and data entry.
  • Identify and report hazards, maintenance issues and safety concerns.

Essential Requirements

  • A friendly and professional manner.
  • Experience in an office support or customer service role.
  • Attention to detail and ability to work well in a team environment.
  • Must have a driver's licence or ability to travel to Archerfield Airport each day.

Benefits

  • Additional rostered day off per month.
  • Access to at-cost flying lessons.
  • Be part of a passionate community of aviators in a culture that supports personal growth.
  • On-site parking provided.

How to Apply

If you are interested in applying, hit apply now to send your cover letter and resume. Please note due to the volume of applicants only successful candidates will be contacted. Direct applications only please, recruitment agency assistance is not required.