Training & Client Services Coordinator

About LifeFlight

LifeFlight Australia is a leading aeromedical organisation dedicated to saving lives through rapid response medical services. Operating a fleet of helicopters and fixed-wing aircraft, LifeFlight delivers critical care and emergency retrievals across Queensland and beyond. In addition to its lifesaving missions, LifeFlight runs a world-class training academy, equipping aviation and medical professionals with the skills needed for high-pressure environments. Our mission is to provide the highest standard of care and make a real difference in the communities we serve.

About The Role

LifeFlight is seeking a Training & Client Services Coordinator to join the LifeFlight Training Academy, currently based in the Brisbane Airport precinct.

This is a diverse and rewarding coordination role where you'll help deliver exceptional training experiences for our clients and students. You'll be the central point connecting instructors, students, clients and internal teams, providing assistance and cross-coverage during peak periods and planned leave.

This is a permanent, full-time opportunity to join a collaborative team and play an important role in the continued success and growth of the LifeFlight Training Academy. This role is currently based at the LifeFlight Training Academy in Brisbane, with a planned transition to our new purpose-built LifeFlight Training Academy on the Gold Coast in 2028.

About You

You're an organised, proactive professional who enjoys bringing people, schedules and processes together to deliver outstanding service.

You thrive in a fast-paced environment, enjoy working with a variety of stakeholders and take pride in ensuring every detail is managed. Whether you're coordinating training, supporting clients or keeping administration on track, you're someone who follows through and gets things done.

You'll Bring

• At least three years' experience in administration, coordination, executive support or training operations.
• Excellent organisational skills.

Why LifeFlight

Team members can take pride in contributing to a mission-driven organisation focused on making a positive difference in the community.

Collaboration & Support: At LifeFlight, we are committed to fostering a culture of camaraderie and teamwork. Our aeromedical operations thrive on the close collaboration between medical professionals, pilots, and support staff, all working together in high-pressure environments. We value a supportive and inclusive workplace where individuals can rely on one another, creating a strong sense of purpose and unity.

Salary Packaging Options: As an employee of LifeFlight, you have the opportunity to benefit from salary packaging, allowing you to allocate up to $15,900 per Fringe Benefit Tax (FBT) year towards general living expenses, including covering various everyday costs like groceries and other essentials.