About dnata
dnata is the world's leading ground handler, providing customers with the utmost care and service excellence, supporting aviation clients to reach their goals.
The Opportunity
dnata is hiring experienced Passenger Services Team Leaders at Brisbane International Airport, responsible for upholding dnata standards, leading the operation smoothly, and providing on-the-job training and support for staff.
Key Responsibilities
- Efficiently supervise staff and facilities on a shift basis, accepting accountability for performance
- Organise, coordinate and manage specific work areas
- Uphold dnata's SOPs, ensuring efficient, safe and accurate adherence to client requirements during aircraft turnarounds
- Decision making, leadership and mentoring
Essential Requirements
- Minimum 2 years' leadership/people management experience, ideally in aviation
- Service orientation with the ability to foster a strong service culture
- High-level customer service and interpersonal skills in a dynamic environment
- Ability to attain an ASIC, pass a police check and medical check, and full Australian working rights
- Ability to work a rotating roster across 7 days
Benefits
- Free carparking from commencement
- Highly competitive hourly rates with shift penalties (Saturday 150%, Sunday/public holiday 200%, Christmas & Good Friday 250%)
- Weekly pay cycles; uniform and ASIC fully covered
- Fitness Passport access
How to Apply
Apply via the Seek listing.