About Swissport
As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling and Passenger Services to over 300 million passengers annually, driven by the values of Show You Care, Do the Right Things and Win as a Team.
About the Role
Passenger Service Agents ensure a seamless, pleasant experience for passengers from terminal to aircraft. Work hours are flexible to align with airline schedules, including early mornings, late nights and weekends.
Key Responsibilities
- Assist passengers during check-in, boarding and disembarkation
- Verify tickets, issue boarding passes and check luggage
- Provide accurate flight information including delays, cancellations and gate changes
- Assist passengers with special needs, including wheelchair assistance
- Ensure compliance with security procedures and protocols
Essential Requirements
- Fluent in English; additional languages welcomed
- Physically capable of handling passenger baggage and operating wheelchairs
- Australian citizen/resident with unlimited work rights
- Valid Australian driver's licence and reliable transport; 18 years or older