About Star Aviation Services
Star Aviation is an Australian privately owned Ground Handling service provider, partnering with a number of airlines and airports across major and regional ports.
About the Role
The Customer Service Supervisor plays a key leadership role driving safety, service and operational excellence, overseeing all customer service functions for the client airline at Western Sydney International Airport.
Key Responsibilities
- Oversee customer service functions and manage a team of customer service agents
- First-level performance management of staff and customer issues
- Engage with airport authorities, government agencies and airline representatives
- Develop and implement policies to ensure consistent service delivery
- Monitor compliance with company and regulatory requirements
Essential Requirements
- Strong leadership, organisation and time management skills
- Ability to obtain and maintain an Aviation Security Identification Card (ASIC)
- Health and Safety training, manual handling and report writing skills
How to Apply
Apply via the Star Aviation Services listing on SEEK.