LA

Key Account Manager

Sydney, New South Wales, Australia (Hybrid)Full-time3 wk. ago

About the Company

At LATAM, we invite you to elevate every journey. LATAM Airlines is South America's largest airline group, operating passenger and cargo services across the Americas and connecting internationally, including to Australia.

About the Role

We are looking for our next Account Manager to join the Commercial / Sales Management team in Sydney, Australia. You will play a key role in driving sales across both the leisure and corporate segments for the Australian and New Zealand markets by building strong relationships with key clients, identifying new business opportunities, and contributing directly to connecting millions of people around the world.

Key Responsibilities

  • Manage the assigned portfolio of agency clients to maximize market share, revenue and cost efficiency
  • Actively participate in defining the market strategy for each segment, maintaining close control over target customers and implementing development initiatives
  • Identify sales opportunities through regular market research while assessing customer needs
  • Review monthly and annual performance results to develop and adjust action plans for each market
  • Identify and develop new business opportunities across Australia and New Zealand
  • Represent LATAM Airlines at exhibitions, conferences, roadshows and other industry events
  • Provide training and ongoing support to customers regarding LATAM's products, procedures and network

Essential Requirements

  • University degree
  • At least 5 years of experience in similar commercial sales roles, such as Commercial Executive or Sales Manager
  • Strong knowledge of Microsoft Office (Advanced Excel) and Google Workspace
  • Experience using CRM platforms, ideally Salesforce
  • Fluent English and Spanish are mandatory

Benefits

  • Be part of a vibrant, international and constantly evolving industry
  • Staff Travel ticket benefits to explore the world
  • A dynamic, collaborative and challenging work environment
  • Access to professional development programs
  • LATAM Wellbeing Program, including discounts on products and services around the world

How to Apply

Location: Sydney, Australia. Full-time, Monday to Friday, permanent contract, hybrid work model with visits to client offices and attendance at trade-related events. We believe in a diverse, inclusive workplace full of opportunities; this position is open to applications from people with disabilities, in accordance with applicable workplace inclusion regulations in Australia.