Rostering Clerk

About dnata Airport Services

dnata Airport Services Australia is a ground handling company providing services to airlines and airport operators across Australia. We offer services in ground handling, cargo, travel and flight catering across five continents.

About the Role

We are currently seeking applications for someone to join our rostering team as part of the Sydney Passenger Services Operation. This role works closely with the Passenger Service Department to ensure the correct manpower is provided on shifts.

Key Responsibilities

• Determine and obtain aircraft loads and produce rosters/worksheets according to airline SLAs
• Process annual leave requests
• Allocate rostering patterns and create new roster patterns in accordance with EBA conditions
• Action and update all schedule changes
• Prepare accurately completed worksheets for the SDS to use on shift
• Undertake training and work with new systems implemented into the business
• Proactively manage staff allocation for training
• Handle and maintain staff and business confidentiality
• Work with dedicated budgets and provide detailed analytical reporting
• Understand EBA and labour compliance, including relevant government and statutory requirements
• Maintain strong stakeholder management to ensure compliance and budgetary obligations are clearly articulated

Essential Requirements (address in your application)

• Previous experience with rostering
• Understanding of business Service Level Agreements and interpretation of Enterprise Agreements
• Sound computer skills including MS Word and Excel
• Excellent written and verbal communication skills
• Proactive, with the ability to prioritise jobs
• Capable of working as part of a small team
• Excellent time management
• Ability to work unsupervised and follow procedures

How to Apply

To be considered for this position you should address the selection criteria above in a written application.