About Us
Part of the Emirates Group, dnata catering & retail is Australia's leading inflight catering and retail partner, supporting many of the world's most recognised airlines with award-winning meals and exceptional inflight dining experiences.
About the Role
We are seeking a motivated and experienced Operations Leading Hand to join our airport catering team in Sydney. This role is key to ensuring smooth operations, leading teams, and maintaining high standards in safety, quality, and performance. You will support the coordination of daily catering activities within your area, ensuring aircraft are serviced efficiently and on schedule.
Key Responsibilities
- Lead and coordinate catering operations to ensure on-time aircraft servicing
- Supervise, train and support team members
- Lead by example by performing Driver/Marshaller duties when required
- Allocate resources and manage workflow to meet operational targets
- Monitor team performance, productivity and compliance
- Complete required reporting and administrative tasks
- Maintain safety, quality and regulatory standards (HACCP, WHS, etc.)
- Provide professional communication and customer service
Essential Requirements
- Strong leadership and organisational skills
- Excellent communication and interpersonal abilities
- A proactive, hands-on approach with the ability to lead by example
- Experience working in fast-paced, operational environments
- Commitment to safety, compliance and high service standards
- Valid Australian MR (or higher) Driver's Licence
- Flexibility to work across different operational areas as required
Benefits
- 5 weeks annual leave and competitive pay rates
- Free onsite parking, meals and uniforms
- Employee Assistance Program (EAP) available 24/7
- Career development and progression supported by dedicated training
- Discounts at hundreds of retailers, novated leasing and wellbeing resources
- Locations
- Mascot, Sydney, New South Wales, Australia
- Timezones
- Worldwide