About the Company
Part of the Emirates Group, dnata catering & retail is Australia's leading inflight catering and retail partner, supporting many of the world's most recognised airlines with award-winning meals and exceptional service.
About the Role
dnata is seeking a Business Analyst to join its retail partner Jetstar team and strengthen reporting, analytics and business intelligence capability across its inflight retail operations. Partnering with key stakeholders across business operations, you will transform data into meaningful insights that drive commercial outcomes, enhance operational performance and enable continuous improvement. This is a full-time position located at the dnata Catering & Retail facility in Coolangatta.
Key Responsibilities
- Develop and enhance commercial reporting, dashboards and management reporting to support business performance
- Analyse data to identify trends, opportunities and insights that drive informed decision-making
- Build and maintain KPI frameworks, reporting standards and governance processes to ensure trusted data outcomes
- Identify opportunities to automate reporting, improve data quality and strengthen analytics capability
- Partner with stakeholders to deliver business analysis, process improvements and reporting solutions that create value
Essential Requirements
- A degree in Business, Business Analytics, Commerce, Finance, Information Systems or a related discipline
- Demonstrated experience in business analysis, reporting, analytics or business intelligence
- Advanced Excel skills and experience developing dashboards or reporting solutions using Power BI or similar platforms
- Strong analytical, problem-solving and stakeholder engagement skills, with the ability to translate business needs into effective solutions
- Experience with data modelling, SQL, Power BI or reporting automation tools
- Full ongoing working rights in Australia and the ability to meet pre-employment requirements
Desirable
- Experience within aviation, retail, food manufacturing, supply chain or operational environments will be advantageous
Benefits
- 5 weeks annual leave and competitive pay rates
- Employee Assistance Program (EAP) available 24/7
- Career development and progression
- Corporate Parking Allowance (Broadbeach)
- Career development and progression supported by dedicated training
- Discounts at hundreds of retailers, novated leasing and wellbeing resources
How to Apply
The recruitment process may include interviews, health checks, reference and criminal history checks, and verification of working rights. Only shortlisted candidates will be contacted.