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Aus Flight Handlingausflighthandling.com.au

QantasLink and Virgin Australia Airport Operations - Customer Service & Ramp

Ballina, New South Wales, Australia | Lismore, New South Wales, AustraliaFull-time4d ago

A GATEWAY TO TRAVEL

If you have always dreamed of a career that shows you the world, this is your boarding call, starting at Ballina Airport.

This position will see you as part of a small team performing both check-in and ramp operations at Ballina Airport, where we provide ground and passenger handling services to QantasLink and Virgin Australia seven days a week.  While prior experience in aviation is highly desirable, we are also able to provide full training for the right candidate. 

Main Responsibilities 
You will perform both check-in and ramp operations, undertaking all tasks associated with the ground handling of aircraft for our client airlines.  You will initially receive training in basic functions of your role for check in, and over time be progressively introduced to more complex functions and procedures.   
 
Tasks you will be required to undertake during a shift include (but are not limited to): 

  • Physically fit – able to safely perform manual handling.

  • Passenger check-in and boarding gate operations.

  • Preparation of manifests, flight documentation, and freight manifests.

  • Assisting passengers with special requirements to and from the aircraft.

  • Operation of a wide range of powered and non-powered airport equipment (full state driving license essential).

  • Loading and offloading aircraft holds.

  • Aircraft marshalling and dispatch.

  • Operating aeronautical radio systems.

  • Cabin cleaning.

We are paging any applicants with the following skills:

  • Embrace a safe working environment and contribute to safety outcomes.

  • Communicate with and support team members.

  • Well presented and able to adhere to airline grooming standards.

  • High proficiency in spoken and written English.

  • Proficient computer skills.

  • Pass Drug, Alcohol and Audio tests.

  • Able to obtain an ASIC (requires a federal police background check)

  • Ability to work weekends and Public Holidays including Christmas.

  • Ability to work any shift from 05:00am to 11:00pm.

  • Commit to shift lengths of minimum 4 hours per day.

  • Available for 2 weeks' paid full-time training.

  • Reliable transport to and from Ballina Airport.

  • Punctual, reliable and with excellent time management.

This is a gateway opportunity to join a dynamic, exciting and fast paced industry.

  • An opportunity to suit your lifestyle - Not your normal 9am to 5pm.

  • Work in a safe work environment.

The final boarding call for this position closes on 20th April 2026

Aus Flight Handling is a leading provider of ground and air cargo services, with a workforce of approximately 300 people, handling over 1000 flights per week at nineteen airports across Australia. 

We strive to operate with the core values of People, Professionalism, and Partnership in all that we undertake. Our management philosophy is simple – “To have a work environment that enables staff to succeed in their position and to be a company that encourages all staff to take responsibility and ownership for their role, therefore helping them to achieve more satisfaction from their job, which will lead to a better working environment for all”. 

Equal Employment Opportunity Statement: 

Aus Flight Handling as an equal opportunity employer, bases its hiring decisions on the business need and the best qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment will be subject to a criminal record and other background checks as permitted or required by company policy or applicable law. 

Please noteOnly permanent residents of Australia or New Zealand, or persons who have the right to work in Australia may apply. All Applicants must pass a pre-employment medical and drug and alcohol test. For aviation certification, all applicants must undergo a State and Federal Police and ASIO background check.