AM

Customer Service Representative

Alice Springs, Northern Territory, AustraliaFull-time3 days ago

About Amentum

Amentum delivers site operations and support services at Commonwealth and Defence facilities, upholding strict environmental, health, safety and security standards.

About the Role

As a member of the Support Services Centre team, you'll report to the Customer Service Team Lead, managing customer service enquiries and requests ranging from resource reservations to maintenance work orders, and working with the SSC Planning and Scheduling team on SAP work orders.

Key Responsibilities

  • Manage site office operations including room/phone payments, Wi-Fi passwords and locker assignments
  • Work Order administration including close-outs and scanning
  • Site office and accommodation reservations and allocations
  • SAP work order creation and management supporting O&M operations
  • Manage portal content and general reporting for the SSC department

Essential Requirements

  • Experience with SAP and computer software applications
  • 2-3 years' experience in a similar role
  • Driver's licence
  • Ability to obtain and retain a Top-Secret Positive Vetting (TSPV) or Secret security clearance
  • Must be at least 18 years old and able to fluently read, write and speak English

How to Apply

Apply via the Amentum listing on LinkedIn.