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Wymap Group logoWG
Wymap Groupwymap.com.au

Customer Service / Allocator & Rostering Agent

Eagle Farm, Brisbane, Queensland, Australia (Hybrid)Full-time3 days ago

About Wymap Group

Wymap is a nationally respected logistics organisation operating across the aviation and transport sectors.

About the Role

We're seeking a Customer Service / Allocator & Rostering Agent (PM shifts) to join the high-performing team in Eagle Farm, combining customer service, allocation and rostering responsibilities. Shift is 5:00am–1:00pm, Monday to Friday.

Key Responsibilities

  • Coordinate driver and vehicle allocations and maintain accurate rosters
  • Manage daily delivery schedules, adjusting in real time for delays or urgent requests
  • Monitor driver hours, fatigue and breaks to meet NHVR and Chain of Responsibility requirements
  • Respond to customer enquiries with accurate delivery updates and ETAs
  • Support compliance and reporting aligned with WHS, CoR and company policy

Essential Requirements

  • 3+ years' experience in customer service, allocation, rostering or admin (aviation/logistics/transport preferred)
  • Proficiency with rostering or logistics software and Microsoft Office
  • Knowledge of CoR, HVNL and WHS standards
  • Eligibility to obtain a Federal Police Check and ASIC

How to Apply

Apply via the Wymap Group listing on SEEK.