About the Company
Virgin Australia is the airline that's always done things a little different - the Virgin way. On a mission to make flying better than 'nice', Virgin Australia is a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety in the air, on the ground and in the workplace.
About the Role
As Manager, Technical Solutions, you'll play a pivotal leadership role within Virgin Australia's Technology Division, helping shape the future of how the airline delivers technology. Reporting to the Chief Technology Officer (Commercial Domain), you'll lead a team of technical specialists and partner closely with Product and Delivery leaders to deliver business outcomes through modern technology solutions. This is a highly influential role where you'll provide strategic technical leadership, guide architectural direction and help drive Virgin Australia's continued transformation to a product and platform operating model, owning all technology solutions across the Commercial domain. This is a permanent, full-time role based out of the Brisbane or Sydney office.
Key Responsibilities
- Define and execute technology strategy and roadmaps aligned to business priorities and customer outcomes
- Provide technical leadership across a portfolio of products, platforms and business capabilities
- Drive architectural excellence, technical health and engineering quality across the domain
- Lead technology solution decisions, balancing business value, technical sustainability and risk
- Partner with Product and Delivery leaders to collectively own outcomes, priorities and decision-making
- Champion platform thinking, reusable solutions and modern engineering practices
- Lead legacy modernisation initiatives and proactively manage technical debt
- Build, coach and develop a high-performing technical team, creating strong technical capability and career pathways
- Collaborate with Architecture, Security, Engineering Enablement and Platform teams to ensure alignment to enterprise standards
- Influence senior stakeholders and contribute to strategic planning, governance and investment discussions
Essential Requirements
- Significant experience leading technology teams within complex, enterprise environments
- A track record of defining technical strategy and delivering technology outcomes aligned to business objectives
- Experience leading teams through technology, operating model or organisational transformation
- Strong technical architecture and platform design expertise
- Experience with modern cloud platforms, engineering practices and product-based delivery models
- Exceptional stakeholder engagement and influencing skills, including experience working with senior leaders and executives
- Strong people leadership capability, with experience developing technical talent and building high-performing teams
- Experience working within aviation, customer-facing organisations, or technology environments where commercial outcomes and customer value are key drivers of decision-making
- Experience leading large-scale integrations and enterprise transformation programs
Benefits
- Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
- A flexible, hybrid work style - work from home or the office
- Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
- Cheaper hospitality, retail, technology, beauty and wellness services
- Free counselling and access to a well-being app
- 'Dress for Your Day' - freedom to wear whatever makes you feel great for the day ahead