2-year fixed term role | Brisbane or Melbourne location
Summary
We are seeking a highly organised and proactive Program Coordinator to support the delivery of strategic technology programs within our Technology Service Delivery Portfolio.
About the Company
Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world's airspace and provision of aviation rescue fire fighting services at Australia's busiest airports. Our people are our greatest asset with a dynamic and diverse team operating from locations across the country - from bustling cities to regional and remote locations, including an island. We connect people with their world safely – linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism.
The Role & The Team
Working alongside Program Managers, Project Managers and delivery teams, you will play a central role in ensuring our programs are well governed, effectively coordinated and supported by accurate reporting, planning, financial administration and stakeholder engagement activities. This is an excellent opportunity for someone with PMO, project coordination, program support or governance experience who enjoys working across complex technology and transformation initiatives while engaging with a broad range of stakeholders.
Key Responsibilities
- Coordinate governance activities including steering committees, workshops and program forums.
- Prepare and manage governance packs, meeting minutes, action logs, decision registers and reporting artefacts.
- Support program planning, scheduling, milestone tracking and dependency management.
- Maintain key program controls including risks, issues, changes, assumptions and actions.
- Coordinate monthly and quarterly reporting cycles across multiple projects and workstreams.
- Support procurement and financial administration activities, including purchase orders, invoices and budget tracking.
- Develop dashboards, tracking tools and management reports.
- Coordinate stakeholder engagement activities, communications and workshops.
- Support Program and Project Managers in the successful delivery of strategic technology initiatives.
- Identify opportunities to improve governance, reporting and delivery processes across the portfolio.
Essential Requirements
- Experience supporting projects, programs, PMOs or portfolio delivery functions.
- Strong governance, reporting, planning and coordination capabilities.
- Experience managing risks, issues, dependencies, actions and program documentation.
- Strong stakeholder engagement, communication and relationship management skills.
- Experience preparing reports, presentations and governance materials for senior stakeholders.
- Exposure to financial administration, budget tracking, procurement or invoice management.
- Advanced Microsoft Office skills.
Desirable
- Experience using tools such as SharePoint, Microsoft Project, Power BI, Jira or Azure DevOps.
- Experience working in technology, infrastructure, aviation, government, defence or other regulated environments.
- Relevant qualifications or certifications in Project Management, PRINCE2, Agile, PMBOK, MSP, Scrum or a related discipline.
Security Clearance
To be eligible to apply, you must be an Australian Citizen or a Permanent Resident as an Airservices background check is required for this role.
How to Apply
To apply for this position please lodge an application online before applications close 11.55pm (AEST) Thursday 27 August, 2026.