About the Company
PHI is a global leader in helicopter services. In the Asia Pacific (APAC) region, PHI takes on some of the most challenging assignments in aviation to deliver high quality helicopter support for energy customers and search and rescue authorities. We are one of the safest helicopter operators anywhere in the world, as every flight we take is guided by our core values of Safe, Efficient, Quality, Service.
About the Role
PHI has an exciting newly established opportunity for an IT Infrastructure Engineer to join its dynamic growing team in West Perth. Reporting to the Director, IT - APAC & EMEA, you will play a key role in ensuring all enterprise IT and digital systems are designed to support business objectives, improving cost effectiveness, security compliance, service quality, and business development.
Key Responsibilities
- Information Technology Infrastructure – provide and manage IT infrastructure for all APAC bases and locations, encompassing owned, outsourced and cloud-based facilities and services.
- Information Technology Architecture – design, construct, deploy and maintain the key components of the overall IT architecture, working with key external providers as necessary, and prepare and maintain diagrams and documents to represent the technical architecture.
- Information Technology Support – provide level 2 and 3 support to the IT team to resolve infrastructure or technical issues.
- Strategy and Planning – assist the Director, IT to develop and maintain APAC strategic plans, and establish IT technical and application architectures for information systems across PHI Aviation's APAC operations.
- Change Management – manage and co-ordinate changes to IT infrastructure, services and application software.
- Cybersecurity – function as a key member of PHI's Cybersecurity Council, creating and implementing security architecture and systems and foreseeing potential security risks.
- Disaster Recovery – manage and maintain processes for system and data backups, and maintain and develop the IT Disaster Recovery Plan, including 6-monthly tabletop exercises.
- Develop and maintain IT policies and practices for the management of risks associated with access, mobility, networking, change, breakdowns, disasters, and disposal.
Essential Requirements
- A minimum of 5+ years' experience managing, designing, implementing and supporting complex ICT and IT systems.
- Experience deploying, configuring, and managing virtualised infrastructure and systems, including Windows and Linux virtual machines.
- Proven experience with enterprise network infrastructure, including switches, routers, firewalls, and wireless access points.
- Proven working experience with Microsoft Azure and M365 environments.
- Ability to provide level 3 technical support for network, virtualisation, computer and storage systems.
- Proven success in a corporate setting, working with all levels of management.
Benefits
- Competitive Base Salary, in line with your skills and experience.
- Commitment to your ongoing development and growth, including on-the-job opportunities, formal programs, coaching and mentoring.
- Values led culture.
- Salary sacrifice options including novated leases and superannuation.
- A work environment where safety is always the number one priority.
How to Apply
Register through the PHI Career Centre and follow the steps to complete an application. PHI Aviation is an equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islanders. Defence force experience is desirable, and veterans are encouraged to apply. Applications close Wednesday, 26 August 2026.