Cargo Flight Clerk - Adelaide Airport

Overview

Menzies Aviation has developed to become a critical partner in the global aviation industry since 1833, delivering time-critical logistics services at 202 locations in over 34 countries, across six continents.

About the Role

We are currently seeking a Cargo Flight Clerk, based at Adelaide Airport on a Permanent Part-Time (min 26 hours per week, average 30-35 hours per week) basis, to deliver a range of Cargo services including preparing cargo documentation and airway bills.

Key Responsibilities

• Ensure the Cargo warehouse operates by the free flow of import and export cargo between customers, clients' aircraft and their customers
• Perform customer service functions, including cargo reservation bookings, track and trace, and quoting as required
• Handle telephone and customer enquiries on all import/export cargo matters
• Prepare airway bill documentation, information and manifests for flights
• Check AWB data, rate charges, schedules and routings for freight
• Process special handling, e.g. dangerous goods consignments, animals, human remains and perishables
• Assist in locating lost, damaged and delayed shipments
• Perform bond checks and ensure appropriate rate charges are collected and accounted for
• Prepare cargo claims files for settlement
• Compile statistics for monthly reports
• Collect cargo documentation from aircraft and procure necessary regulatory clearances
• Control ULDs including compiling records and processing messaging to airline customers
• Complete Live Animal check sheets and process in line with IATA regulations

What We Need From You

• Professional, approachable and warm in style with a strong attention to detail
• Previous experience in an administration role - minimum of 2-3 years
• Ability to effectively and efficiently work autonomously
• Strong ability to problem solve and deliver solution based outcomes
• Strong stakeholder services skills between airline partners
• Effective and efficient time management skills
• Strong written and verbal communication skills, with a focus on detail
• Proficient ability to utilise the Microsoft Office suite
• Motivation and flexibility to work on a 7-day rotational shift roster as per flight schedules
• Hold current Australian Driver's Licence

Applicants will be required to undergo a Police check, Airport security check and pre-employment medical as part of the standard conditions of employment.