Sales & Marketing Superstar

We’re looking for an exceptional Sales and Marketing Superstar to lead the commercial growth of some of the South Island’s most distinctive scenic flight tourism businesses.

Based in Queenstown, this is a senior role with responsibility for setting and delivering our sales, marketing and brand strategy across our markets and customer segments.

Who Are We?

We operate fixed-wing scenic flights in some of the most spectacular parts of New Zealand, including Milford Sound, Fiordland and the Southern Alps. We offer ranges from Milford Sound fly-cruise experiences to private charters and bespoke itineraries. Our customers include independent travellers, international luxury guests, global travel partners, locals and businesses. We have a strong brand, great products and plenty of opportunity. We want someone with the commercial experience, energy and judgement to lead our next stage of growth.

The Role

As Sales & Marketing, you’ll lead our commercial strategy. You’ll be accountable for growing revenue, building the True South Flights brand and putting our sales and marketing effort where it creates the most value.

You’ll work closely with our operations team, and you’ll lead and develop our sales and marketing team.

Your role will include:

• Developing and delivering the group sales and marketing strategy.
• Owning revenue growth across key tourism, trade, charter and direct channels.
• Leading relationships with key inbound operators, travel trade partners, luxury travel advisors and strategic accounts.
• Identifying new products, markets, partnerships and commercial opportunities, and delivering these to market.
• Building our presence in priority international markets.
• Driving stronger direct and digital sales performance.
• Overseeing brand, marketing, content, digital, PR and communications.
• Setting sales targets, budgets and measurable commercial KPIs.
• Using customer, booking and market data to make better commercial decisions.
• Leading, coaching and developing the sales and marketing team.
• Representing the businesses at trade events, sales missions and industry functions in New Zealand and overseas.
• Working closely with operations to ensure what we sell can be delivered exceptionally well.

About You

You’ll probably have significant sales and marketing experience within tourism, luxury travel, aviation, hospitality or another experience-led industry.

More importantly, you’ll understand how to turn great products and relationships into sustainable commercial growth.

You’ll be:

• Commercially sharp and comfortable being accountable for revenue.
• An experienced relationship builder with credibility at a senior level.
• Equally comfortable talking strategy and getting into the detail with the team.
• Experienced in international tourism distribution and trade relationships.
• Confident across both sales and marketing rather than heavily weighted toward only one.
• Strong with numbers, reporting, budgets and forecasting.
• Curious about customers, markets and what is changing around us.
• A clear communicator and capable people leader.
• Calm, practical and willing to make decisions.
• Ambitious for the business without needing to make it about yourself.

Experience in the New Zealand tourism industry and established international trade relationships would be highly regarded.

How We Work

We’re a hard-working, down-to-earth team operating in an industry where reputation matters. We care deeply about safety, our customers, our people and the places we operate in.

You’ll be joining a business with an established history, strong industry relationships and some extraordinary opportunities ahead of it.

If you’re excited by the idea of combining commercial leadership, premium tourism, aviation and international markets from a base in Queenstown, we’d love to hear from you.