Sales & Marketing Co-ordinator

About Us

Pilatus Aircraft Australia is a subsidiary of Swiss-based Pilatus Aircraft Ltd, one of the world's leading aircraft manufacturers. Renowned for innovation, quality and customer service, Pilatus delivers exceptional aircraft solutions and after-sales support to customers across the globe. We are committed to fostering an environment where people can learn, develop and contribute to the success of a truly international aviation brand.

The Opportunity

This is an exciting opportunity for someone seeking to build a career in marketing, sales support or business administration.

Reporting to the Sales Director, you will play a key role supporting the delivery of sales and marketing activities across the Business Aviation team. You'll gain exposure to customer relationship management, marketing communications, sales operations, brand promotion, customer events and stakeholder engagement while working alongside experienced aviation professionals.

As one of the first points of contact for customers, visitors and business partners, you'll also help create a professional and welcoming experience that reflects the premium Pilatus brand.

Key Responsibilities

Sales & Marketing Support

• Support the delivery of sales and marketing initiatives across the Australian Business Aviation team.
• Maintain and manage customer information within Salesforce, ensuring accurate account, contact, lead and opportunity records.
• Assist with Salesforce administration, reporting, data quality and user management activities.
• Coordinate customer communications, promotional materials, publications and marketing collateral.
• Assist with planning and delivery of customer events, training activities, meetings and sales functions.
• Coordinate travel, appointments, calendars and logistics for the Sales and Marketing teams.
• Manage inventory and distribution of Pilatus promotional merchandise and customer gifts.
• Support customer engagement activities and contribute to the delivery of an exceptional customer experience.

Customer & Business Support

• Act as the first point of contact for visitors, customers and business partners.
• Manage reception activities, incoming calls and general enquiries.
• Provide administrative and customer service support to ensure a professional front-office experience.
• Coordinate mail, courier services and visitor facilities.
• Ensure reception and customer areas consistently reflect the high standards of the Pilatus brand.

About You

You are organised, customer-focused and eager to develop your career in a commercial environment. You enjoy building relationships, coordinating multiple priorities and delivering high-quality support to internal and external stakeholders.

Skills & Experience

• Recent qualification in Marketing, Business, Commerce, Communications or a related field, or equivalent relevant experience.
• Experience in customer service, administration, sales support or marketing coordination roles.
• Strong computer skills, including Microsoft Office applications.
• Exposure to CRM systems, ideally Salesforce, would be highly regarded.
• Excellent written and verbal communication skills.
• Strong organisational skills with exceptional attention to detail.
• Ability to manage competing priorities while maintaining a high level of accuracy.
• Experience coordinating events, meetings or stakeholder activities is desirable.

Why Join Pilatus?

• Opportunity to build practical experience in sales, marketing and customer engagement.
• Exposure to a globally recognised aviation brand.
• Work closely with experienced sales and marketing professionals.
• Career development and learning opportunities.
• Supportive team environment and modern workplace facilities.
• Adelaide-based position with a diverse and dynamic workload.

How to Apply

If you're looking to launch your career with a world-class aviation organisation and gain valuable experience in marketing, sales operations and customer engagement, we'd love to hear from you.

Please submit your resume and cover letter, outlining your interest in the role and what you can bring to the Pilatus team.