ICT Operations Manager

About the Company

Lockheed Martin Australia's diverse programs form a critical backbone of Australia's current and future defence capabilities, including Next Generation Pilot Training, Combat Systems Integration, Rotary Wing Systems and Sustainment, 5th Generation Air Combat Capability and Surveillance across air, sea, land and space.

About the Role

Join Lockheed Martin Australia and lead ICT operations supporting the Basic Wings Course (BWC) program at RAAF Base Pearce in Bullsbrook. Working alongside a world-class aviation environment, you will help deliver the technology capabilities that support pilot training for the Republic of Singapore Air Force. This opportunity is ideally based in Adelaide, SA.

Key Responsibilities

• Lead and mentor the BWC ICT Team, providing technical leadership and operational direction.
• Ensure ICT systems meet required standards for performance, availability, security and compliance.
• Manage ICT upgrades, enhancements, technology refresh activities and system integrations.
• Partner with Engineering and Architecture teams to deliver new technology capabilities.
• Oversee ICT risk management, incident resolution, change management and service delivery processes.
• Provide regular operational, project and sustainment reporting to program leadership.
• Manage system patching, updates, capacity planning, performance monitoring and optimisation activities.
• Lead disaster recovery, business continuity and resilience initiatives.
• Manage vendors, contracts, licensing compliance and service level performance.
• Drive automation, process improvements and operational efficiencies.

Essential Requirements

• Tertiary qualification in Information Technology or a related discipline, or equivalent industry experience.
• Significant experience managing complex ICT infrastructure and enterprise systems environments.
• Proven leadership experience managing technical teams and stakeholders.
• Demonstrated experience with ITIL and ICT Service Management practices.
• Experience delivering ICT projects, upgrades, integrations and technology refresh programs.
• Experience working within Agile, Kanban or similar delivery frameworks.
• Strong understanding of cybersecurity standards and frameworks, including the Australian ISM, NIST Cybersecurity Framework, ISO 27001 and Defence or Government security frameworks.
• Must be eligible to obtain and maintain an Australian Defence Security Clearance.

Benefits

• Flexible work & hybrid work options.
• Access to an online discounts program.
• A variety of leave options including Purchase Leave.
• Novated Leasing and Fitness Programs.
• Learning & Development platforms.

How to Apply

Veterans are encouraged to apply. Lockheed Martin welcomes and actively encourages applications from Aboriginal and Torres Strait Islander people.