Dispatcher

About the Company

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 50 locations worldwide, Jet Aviation covers Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, and Fixed and Rotary Wing Maintenance.

About the Role

We are looking for a highly organised and safety-focused Flight Dispatcher to join our team. In this role, you will be responsible for coordinating flight operations, trip planning and ground handling arrangements for our managed fleet, working closely with flight crews, clients, maintenance teams, ground handlers, aviation authorities and other operational stakeholders to ensure every flight is planned and executed safely, efficiently and seamlessly.

Key Responsibilities

• Coordinate flight requests with clients and manage end-to-end trip planning and operational arrangements
• Ensure the safe, punctual and efficient operation of all assigned flights, including coordination of professional ground handling services for aircraft, passengers, crew and baggage
• Coordinate worldwide trip planning and ground handling arrangements for the managed fleet
• Prepare computerised flight plans using flight planning systems such as Foreflight
• Plan and monitor aircraft operating schedules in close coordination with the Maintenance team, ensuring compliance with applicable flight and duty time limitations
• Proactively monitor flights in progress and keep flight crews and relevant stakeholders informed of any circumstances that may affect flight operations
• Conduct comprehensive operational and safety assessments, including weather conditions, NOTAMs, runway and aircraft performance, airport restrictions, weight and balance, fuel requirements, and mechanical/performance considerations
• Organise crew rotations and ensure crew duty and rest requirements are maintained in accordance with the Flight Operations Manual
• Support and actively participate in the company's Safety Management System (SMS)
• Ensure appropriate security measures are in place for aircraft, passengers and baggage, and respond promptly to security-related irregularities and incidents
• Liaise with aviation authorities, handling agents and other service providers to obtain overflight and landing permissions
• Coordinate ground handling, refuelling and other flight support services, and arrange airline and hotel accommodations for crew members as required
• Provide clear and timely crew briefings, both verbally and in writing
• Ensure all pre-flight and post-flight documentation is completed accurately and in accordance with regulatory requirements and company policies

Essential Requirements

• Diploma or higher qualification in Aviation or a related discipline
• Minimum 2 years of experience in the aviation industry, preferably within business aviation
• Experience in flight dispatch, operational control or a similar aviation operations role is preferred
• Strong understanding of flight operations, aviation safety and operational procedures
• Willingness to work a 24-hour shift roster, including weekends and public holidays
• Excellent interpersonal and communication skills; strong written and verbal English communication skills

How to Apply

Apply via the link provided.