Flight Operations Executive

About the Role

Coordinate daily flight operations, including flight arrangements, crew requirements, ground services, and operational documentation. Liaise with clients, pilots, and service providers to ensure smooth operations. On-the-job training will be provided to develop the necessary aviation knowledge and skills.

Key Responsibilities

• Coordinate flight schedules, ground handling, transportation, accommodation, catering, and other logistical arrangements
• Liaise with service providers to confirm arrangements, monitor flight updates, communicate changes, and coordinate alternative arrangements when required
• Follow up on outstanding arrangements to ensure timely completion
• Coordinate crew travel, accommodation, transportation, reporting arrangements, and training schedules
• Maintain crew schedules and records, and communicate itinerary changes and operational updates promptly
• Maintain flight records, schedules, correspondence, and operational documents
• Assist with coordinating flight permits, airport slots, ground handling confirmations, and other operational requirements under the guidance of the operations team
• Track outstanding arrangements and deadlines to ensure timely completion
• Work closely with the Flight Operations team to coordinate tasks before, during, and after each flight
• Assist with monitoring flight movements, managing schedule changes, and ensuring proper communication

Essential Requirements

• Diploma or equivalent qualification in Hospitality, Tourism, Travel Management, Business Administration, or a related field preferred
• Experience in hotel concierge, hospitality, tourism, travel coordination, customer service, or logistics is an advantage
• No prior aviation experience required; training will be provided
• Good written and verbal English communication skills
• Strong organizational skills, attention to detail, and ability to manage multiple tasks and deadlines
• Service-oriented, proactive, resourceful, and able to handle last-minute changes calmly
• Able to communicate effectively, work independently and in a team, and follow up on outstanding tasks
• Willing to work flexible hours, including weekends and public holidays, when operationally required