Product Specialist I

The Product Specialist I is an Air Traffic Control (ATC) Subject Matter Expert who is expected to be well-rounded in their knowledge of all Adacel products to facilitate the support, training, testing and validation of the systems. They will be assigned to either the Customer Support and Training track or the System Validation Testing track.

Essential Duties and Responsibilities

• Coordinates with the Lead, Product Specialist and the Manager, Operational Support Services on work status and scheduling
• Maintains files in compliance with Quality Assurance and ISO requirements
• Assists with documentation of product features, internal process documents and reports
• Reviews and modifies content located in Adacel's knowledge base software

Testing Track

• Working in close collaboration with the Engineering development team to perform Software and System implementation and verification testing
• Assisting with System and Software Requirements definition and review
• Creating detailed Test verification specifications and tracing test cases to System and Software
• Assisting with the implementation and configuration of Test Automation or Infrastructure initiatives

Qualifications

• Bachelor's degree in relevant field or equivalent experience
• 5+ years of relevant experience in ATC services or piloting in a civilian or military environment
• Advanced knowledge of Microsoft Windows
• Previous experience in Training and/or Simulator usage in ATC or Flight Simulators
• Proficient using Microsoft Office products
• Must be an Australian Citizen and able to pass background and security checks to enable access to military sites
• Ability to travel over 50% annually
• Active Australian Driver's License

Desirable

• Previous Radar Experience
• Previous Software Testing, Quality Assurance or Product Assurance experience
• Instructor Certification, CTO Rating
• Experience actively controlling air traffic at Level 9 or higher (or equivalent) air traffic control tower, or in a terminal radar approach control
• Experience with NexGen ATC and Navigation procedures
• Experience developing ATC training programs and/or operational procedures

Benefits

• Two weeks of vacation
• Sick time accruals