Senior Flight Operations Executive

About Our Company

Established in 2009, we pride ourselves as Asia's first integrated private aviation service provider. Located in our state-of-the-art facility at Seletar Airport, our business segments include Business Jet FBO services, multi-brand aircraft sales, flight training, aircraft management, and lifestyle/hospitality services. We are looking for passionate, driven candidates to join our fast-growing team across various core departments.

Job Description & Key Responsibilities

As a Senior Executive, you will serve as a primary pillar for our day-to-day flight support operations, balancing high-touch luxury customer service with meticulous aviation compliance. You will mentor junior executives and drive operational safety across the department.

• Premium Flight Coordination & Concierge: Serve as the lead point of contact for complex, high-net-worth client requests, membership flights, and private aircraft operators. Coordinate closely with the Ramp team for elite customer meet-and-greet services.
• Operational Control & Dispatch Logistics: Lead the coordination of end-to-end logistics for private aircraft flight movements. Monitor flight progress actively, assist pilots with ground requirements, and keep clients seamlessly updated via professional communications.
• Aviation Compliance & Admin: Oversee and review pre-flight paperwork, ensuring all mandatory airport and flight documentation is flawlessly prepared for the flight crew. Ensure full adherence to all Seletar Airport authority and aviation security mandates.
• Safety & Quality Leadership: Act as a key member of the company's Safety Action Group. Assist with operational audits and inspections, proactively identify hazards, and champion a positive safety and quality culture framework.
• Issue Resolution & Scheduling: Handle and resolve intricate customer complaints or operational disruptions in a calm, highly professional manner. Partner with the Flight Operations Manager to oversee daily roster scheduling and administrative workflows.
• Assist in various other administrative or operational duties as directed by Management

Requirements

• Experience: Minimum 2–4 years of experience in Flight Operations, FBO Operations, Aviation Hospitality, Ground Handling, or a high-end Luxury Concierge environment.
• Licensing: A valid Class 3 driving license is mandatory with a completely clean driving record.
• Aviation Mindset: Meticulous, proactive, and deeply committed to a strong safety and compliance mindset.
• Availability: Willingness to support a 5-day / 44-hour work week with the flexibility to handle varied shifts, including weekends, public holidays, nights, and a 24/7 on-call rotation based on flight movements.
• Soft Skills: Exceptional interpersonal, crisis-management, and English communication skills. Possesses a pleasant, welcoming, and polished personality suited for elite clientele.

How to Apply

Interested applicants who meet the baseline criteria are invited to submit their comprehensive resume directly via this portal.

We regret that only shortlisted candidates will be notified.