Solution & Design Authority Lead

About the Company

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients.

Purpose

The Solution & Design Authority Lead is responsible for the overall technical architecture, solution governance, and design assurance of airport technology and managed services programmes. The role ensures that all proposed and delivered solutions meet customer requirements, business objectives, operational needs, security standards, and enterprise architecture principles. The role serves as the technical authority throughout the solution lifecycle from bid support through design, implementation, testing, and operational acceptance.

Key Responsibilities

Solution Architecture Leadership

• Define end-to-end solution architecture across airport operational technologies, ICT infrastructure, cloud services, networks, cybersecurity, and managed services
• Ensure alignment with customer business objectives and operational requirements
• Develop solution roadmaps and technical strategies

Design Governance

• Chair design reviews and architecture assurance processes
• Establish technical standards, design principles, and engineering best practices
• Ensure consistency and interoperability across multiple technology domains

Bid & Pursuit Support

• Support business development and pursuit activities through technical leadership
• Develop solution concepts, technical responses, and implementation approaches
• Participate in customer workshops, presentations, and solution demonstrations

Technical Risk Management

• Identify technical risks, constraints, and dependencies
• Develop mitigation strategies and alternative design options
• Ensure resilience, scalability, security, and availability requirements are addressed

Standards & Compliance

• Ensure compliance with airport operational requirements, industry standards, regulatory requirements, and cybersecurity frameworks
• Collaborate with Centres of Excellence and subject matter experts to incorporate best practices and reusable frameworks

Delivery Support

• Provide technical oversight during implementation, integration, testing, and commissioning
• Support resolution of complex technical issues during delivery and operation
• Maintain technical accountability through project lifecycle stages

Key Deliverables

• Solution architectures and designs
• Technical standards and governance frameworks
• Design authority approvals
• Technology roadmaps
• Technical risk assessments
• Architecture review reports

Essential Requirements

• 10+ years of solution architecture or systems engineering experience
• Strong knowledge of airport technologies, ICT infrastructure, cloud, cybersecurity, and systems integration
• Experience leading multidisciplinary technical teams
• Understanding of enterprise architecture frameworks and design governance processes
• Strong presentation and stakeholder engagement skills

Benefits / What We Offer

• Flex Week: work from home up to 2 days/week (depending on team needs)
• Flex Day: make your workday suit your life and plans
• Flex-Location: take up to 30 days a year to work from any location in the world
• Employee Wellbeing: Employee Assistance Program (EAP) 24/7, 365 days a year, plus the Champion Health wellbeing platform
• Professional Development: access to LinkedIn Learning, Microsoft's Enterprise Skills Initiative, Airport Council International, Pluralsight, Harvard Business Publishing, Stanford and other learning platforms
• Competitive benefits aligned with local market and employment status