Key Responsibilities
Finance and Billing Processing
- A team member of the SGHUB commercial team, supporting commercial administration and revenue assurance activities.
- Lead and oversee month-end billing closing activities to ensure timely and accurate submission of billings to Group Finance.
- Mentor and provide guidance to a team of officers to ensure compliance with customer billing processes
- Coordinate with internal stakeholders to obtain monthly business volume forecasts and support quarterly revenue accrual submissions.
- Manage and resolve customer billing discrepancies, including the review and processing of credit notes, debit notes, and account reconciliations.
- Responsible for SAP rate maintenance to ensure accurate and timely billings
- Lead retro-billing activities where required, for airline customers to ensure accurate and prompt revenue recovery.
- Participate in departmental budgeting, including quarterly reviews of budget utilisation
- Monitor and follow up on overdue customer accounts in collaboration with Group Finance
- Identify and drive process improvements to enhance billing accuracy, operational efficiency and controls.
Network Support/Others
- Maintain up to date mapping of airline accounts and customer-related master data across the network
- Consolidate, analyse, and prepare customer-related data and reports to support business review, and management reporting
- Lead the organisation of customer engagement events and festivity corporate giveaways
Key Requirements
- Strong analytical and numerical skills with attention to detail.
- Proficient in SAP and Microsoft Excel
- Strong communication and stakeholder management skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Locations
- Changi, Singapore, South East Community Development Council, Singapore
- Timezones
- Worldwide