About the Company
Menzies Aviation has developed to become a critical partner in the global aviation industry since 1833, delivering time-critical logistics services at 202 locations in over 34 countries, across six continents.
About the Role
Menzies Aviation has openings for Passenger Reduced Mobility Agents, located at the International Terminal at Sydney Airport, seeking energetic, positive individuals passionate about delivering impeccable customer service. This is a highly physical role requiring continuous walking throughout large terminal areas, safely operating and manoeuvring wheelchairs, and supporting passengers with reduced mobility, including assisting with heavy personal items or baggage.
Key Responsibilities
- Assist and transport passengers requiring wheelchair assistance or Meet & Assist (MAAS) services to and from gates
- Support passengers with reduced mobility and unaccompanied minors with baggage and personal belongings
- Work closely with Passenger Service Supervisors to ensure seamless service delivery
- Escort passengers connecting to further flights or terminals
Essential Requirements
- Ability to perform a highly active role, including pushing and manoeuvring passengers in wheelchairs
- Physical capability and stamina to perform a role requiring continuous standing, walking, pushing and lifting
- Strong customer service and communication skills
- High standard of professional grooming and presentation
- Strong organisational skills and ability to work in a fast-paced environment
Benefits
- Above industry standard remuneration
- Ongoing career opportunities with a global company
- Employee Assistance Program (EAP) including counselling, financial and legal guidance
- Paid parental leave for eligible employees
- Discounted car parking close to the airport
- On-site Physio, complimentary treatments for all team members
- Staff discount on duty-free items in the staff store
How to Apply
Please click Apply.
- Locations
- Mascot, Sydney, New South Wales, Australia
- Timezones
- Worldwide