About the Company
dnata is a leading global air and travel services provider, offering a wide range of quality and safe ground handling, cargo, travel, catering and retail services.
About the Role
dnata is recruiting Casual Passenger Reduced Mobility (PRM) Agents at Sydney International Airport to support the customer experience. As a PRM Agent, you will provide professional and compassionate assistance to passengers who require additional support throughout their airport journey.
Key Responsibilities
- Safely escort passengers throughout the terminal
- Operate and manoeuvre mobility equipment as required
- Assist passengers travelling to and from check-in, security, departure gates, aircraft and baggage collection areas
- Support passengers with their personal belongings and baggage where required
- Assist connecting passengers to their onward flights
- Provide clear, respectful and professional communication to passengers and airline representatives
- Work closely with Service Delivery Supervisors, airline representatives and other airport teams
Essential Requirements
- Customer focused and genuinely enjoy helping others
- Patient, empathetic and respectful when assisting passengers
- Confident communicating with people from diverse backgrounds
- Reliable, punctual and able to work as part of a team
- Physically capable of standing, walking, pushing, pulling and manoeuvring wheelchairs for extended periods
- Comfortable working rostered shifts, including early mornings, evenings, weekends and public holidays
Benefits
- On the job training and upskilling, with opportunities for career progression and professional development
- Friendly working environment and continuous support from airport teams
How to Apply
Apply now to join the world's leading Ground Handler at Sydney International Airport.
- Locations
- Sydney, New South Wales, Australia
- Timezones
- Worldwide