StarFlight Australia — a joint venture between LifeFlight Australia, and Linfox group —delivers specialist helicopter operations for Medical Transport, Search and Rescue, Aerial Law enforcement, and Aerial firefighting across Australia. Our skilled crews and state-of-the-art aircraft operate to the highest safety and performance standards possible, ensuring vital missions are carried out with precision, professionalism, and care.
About the Role
StarFlight Australia is seeking an experienced and capable Base Manager to provide a strong, visible leadership presence at our Tasmanian Emergency Air Service (TEAS) base in Hobart.
This is a critical on-base role responsible for coordinating day-to-day operations, supporting governance, and strengthening relationships with key government stakeholders. You will act as StarFlight’s primary on-base representative, ensuring operational issues are effectively managed, escalated, and resolved in a timely manner.
Working closely with internal operational leaders and external emergency service partners, you will play a key role in supporting safe, efficient, and high-quality service delivery.
Key Responsibilities
Provide a consistent and professional StarFlight leadership presence at the base
Act as the primary liaison with Tasmanian Government stakeholders, including Ambulance Tasmania and Tasmania Police
Coordinate and integrate operational matters across flight operations, engineering, training, and support teams
Ensure effective ownership, tracking, and escalation of operational issues
Support contract performance by identifying risks and facilitating timely resolution
Strengthen governance through clear communication, documentation, and adherence to processes
Support audits, reviews, and client assurance activities, including WHS requirements
Promote a strong safety culture and support incident reporting and investigations
Contribute to continuous improvement through operational insights and stakeholder feedback
Support base culture, wellbeing, and coordination of local people matters
About You
You are a confident and experienced operational leader with experience working in aviation, emergency services, or similarly complex environments.
You will bring:
Experience in aeromedical, search and rescue, or law enforcement aviation (Essential)
Ability to operate effectively within multi agency or government client environments, balancing organisational interests with public sector accountability and expectations.
Experience in operational governance, including issue ownership, risk identification, and timely escalation within regulated or high‑consequence environments.
Experience in operational governance, risk management, and issue resolution
Ability to manage competing priorities in a fast-paced, high-consequence environment
Excellent communication, negotiation, and interpersonal skills
Strong understanding of aviation operations and procedures
Experience supporting safety systems and compliance frameworks
Prior experience working directly with emergency services clients -Police, Ambulance, Defence, etc. (Desirable)
Prior exposure to contract mobilisation, transition or major operational changes (Desirable)
Why StarFlight?
Operational Excellence: StarFlight Australia is a partnership between LifeFlight Australia and the Linfox group of companies, combining aviation, medical, logistics, and transport expertise with a shared mission: saving lives and serving communities. Backed by LifeFlight’s reputation for excellence in aeromedical and rescue services, and StarFlight Victoria’s support of Aerial Law Enforcement operations, StarFlight Australia’s operational strength and diversity delivers state-of-the-art capability across Australia.
Meaningful Impact: You will have an opportunity to make a meaningful impact on people's lives. The organisation is dedicated to saving lives, delivering critical care services, and responding to emergencies. Employees can take pride in contributing to a mission-driven organisation focused on making a positive difference in the community.
Collaboration & Support: We are committed to fostering a culture of camaraderie and teamwork. Our aeromedical operations thrive on the close collaboration between medical professionals, pilots, and support staff, all working together in high-pressure environments. We value a supportive and inclusive workplace where individuals can rely on one another, creating a strong sense of purpose and unity. By harnessing the power of teamwork and pooling our strengths, we believe we can overcome any challenge, achieve our goals, and find fulfillment in the critical work we do.
Salary Packaging Options: As an employee, you have the opportunity to benefit from salary packaging, allowing you to allocate up to $15,900 per Fringe Benefit Tax (FBT) year towards general living expenses. This includes covering various everyday costs like groceries, petrol, mortgage, rent, and school fees, providing you with added financial flexibility and support.
At StarFlight, we encourage Aboriginal and Torres Strait Islander peoples, as well as people from culturally and linguistically diverse backgrounds, to apply. We value the unique perspectives and experiences that diversity brings to our team and the communities we support. This is an excellent opportunity to work in a growing organisation that is dedicated to saving lives and serving the community. If you believe you have the necessary skills and experiences we would love to hear from you today.
Note: the successful applicant will be required to undergo background checks including a national police check as a condition of employment. This position is only open to Australian Citizens, Permanent Residents, or those with unrestricted work rights in Australia. Applicants who do not meet these criteria will not be considered.
Applications will be reviewed as submitted and we will be conducting interviews throughout the process.
Applications close on Friday, 8 May 2026.