Join Australia's Leading Inflight Catering and Retail Partner
At dnata catering & retail, the sky's truly the limit!
About the Role
We have an exceptional opportunity for a motivated and experienced Training & Compliance Coordinator to join our People & Culture team in a fulltime capacity at our Sydney Airport facility.
This role is responsible for supporting the Business and Department Managers in ensuring all employees are fully compliant, engaged, informed, and aligned through each aspect of training and compliance requirements. Reporting to the Manager, People & Culture.
Key Responsibilities
- Provide daily support to the business unit across all training and compliance needs.
- Action end to end tasks related to the employee's training and compliance life cycle, specifically Induction Training, New Starter check-ins, Refresher Course Training, Upkeep of Qualifications, including processes and actions in associated systems, and management of Labour Hire Agency employee compliance.
- Manage Training calendars, office room bookings, arrange equipment, and coordinate Trainer availability.
- Ensure strong relationships are built across the Unit to enable a seamless, quality-led service to the business, staff, line managers, head office and external stakeholders.
- Send out training invitations, reminders, and updates to participants, and communicate with trainers and other internal and external stakeholders.
- Assist with the coordination of national and in-house training.
- Deliver and facilitate training including but not limited to First Day Inductions.
- Maintain accurate records of training attendance, completion, and other relevant data.
- Maintain accurate records of employee compliance documents such as Licences, ABF documentation, visas and other relevant information.
- Prepare and distribute training materials, ensuring they are up-to-date and relevant.
- Collect training program feedback and support continuous improvement processes.
- Identify training needs through surveys, interviews, or assessments, and contribute to the design and development of training programs.
- Prepare daily/weekly/monthly compliance reports as requested.
Essential Requirements
- Available Mon to Fri for a 38 hour week.
- Previous exposure to coordinating, preparing and delivering training.
- Minimum 2 years of hands-on experience in a training role is preferred.
- Experience managing a diverse group of stakeholders and suppliers in a high volume, high value environment.
- Confidence to work independently and collaboratively in a fast-paced environment.
- Competent in accurate documentation and records management.
- Advanced skills in Microsoft Word, Excel, and PowerPoint.
- Excellent verbal and written communication skills, including strong attention to detail.
- Excellent writing, planning, and stakeholder engagement skills.
- Success in business partnering, working professionally across teams.
- Ability to prioritise projects and work to deadlines.
Benefits
- Competitive salary.
- Free onsite parking and daily staff meals.
- 5 weeks Annual Leave.
- Access to a tailored Employee Novated Car Lease program.
- Opportunities for career development and progression.
- Be part of a close knit and dedicated team committed to excellence.
- Discounts at hundreds of retailers, discounted health insurance, and wellbeing resources.
Your Prospective Employer
Part of the Emirates Group, dnata is Australia's largest inflight catering and retail partner, operating 16 catering facilities across 12 cities, employing over 4,000 people.