About the Company
Part of the Emirates Group, dnata catering & retail is Australia's largest inflight catering and retail partner. Chosen by many of the world's top airlines for its award-winning meals and outstanding service, dnata catering operates 13 catering facilities across 10 cities, employs over 4,000 people, produces over 47 million meals, and services over 252 thousand flights each year. dnata was named Aviation Support Business of the Year 2025 and Australasia's Airline Caterer of the Year 2025.
About the Role
This is a hands-on role that helps keep the Australian aviation industry moving. As a member of the airside team, you are the face of dnata catering & retail out on the tarmac and are responsible for correctly loading catering onto the aircraft. This involves loading fully stocked aircraft trolleys onto hi-lift trucks and driving a short distance to the aircraft, guiding the vehicle for safe approach, loading the carts onto the aircraft, and working with the airline cabin crew to make sure everything is correct, before removing any empty carts and heading back to the catering facility.
Key Responsibilities
- Short distance driving and basic vehicle checks, including re-fuelling
- Load and unload trucks and aircraft with catering, carts, and ovens, ensuring any discrepancies are followed up on
- Guide and position the trucks in line with company, airport, and airline policies
- Communicate and coordinate with airline cabin crew for aircraft servicing and delivery hand over
- Administrative documentation, reporting, and general cleaning duties as required
Essential Requirements
- Clear National Police Check
- MR or HR driver's licence preferred (candidates without these qualifications can start as a Marshaller)
- Ability to perform frequent manual handling tasks
- Flexibility to work across a 7-day rotating roster around flight schedules is essential
- Availability to work 38 hours/week, as this role is a full-time permanent position
- Good verbal and written communication skills
- Sound numeracy skills for accurate documentation and reporting
- Neat and tidy presentation with a strong focus on hygiene
Benefits
- Be part of a close knit and dedicated team that is committed to safety
- Competitive pay rates and generous penalty rates
- 5 weeks annual leave
- Free onsite parking, meals, and uniforms
- Free and confidential Employee Assistance Program (EAP) available 24/7
- Career development and progression, coupled with national relocation opportunities
- Discounts at hundreds of retailers, novated leasing, discounted health insurance and wellbeing resources including online exercise classes
- Training and support to set you up for success in your new role, with real career pathways and growth opportunities