About the Company
For more than 47 years, Airnorth has proudly connected people across Northern Australia and beyond. Operating over 300 scheduled and charter services every week, Airnorth provides vital links between remote communities, regional hubs, capital cities, and its international neighbour, Timor-Leste. The growing network includes Darwin, Alice Springs, Gove, Groote Eylandt, Maningrida, Elcho Island, Milingimbi, Tennant Creek, McArthur River, Kununurra, Broome, Perth, Townsville, Cairns, and Dili.
About the Role
Airnorth is seeking an experienced and passionate aviation professional to join our Flight Operations Training & Checking team as a Cabin Crew Training Supervisor based in Darwin. This is an exciting opportunity for an experienced Cabin Crew Trainer, In-Flight Trainer, Checker or Cabin Crew Leader who is ready to take the next step in their career. In this role, you will be responsible for developing, delivering and maintaining both safety and service training programs while helping shape the culture, standards and performance of our Cabin Crew team.
Key Responsibilities
- Delivering recurrent and non-recurrent Cabin Crew training programs.
- Developing and maintaining training materials, manuals and courseware.
- Leading and supporting Cabin Crew Trainers and Check Cabin Crew.
- Maintaining training records, systems and compliance documentation.
- Conducting quality assurance activities to ensure training standards are maintained.
- Supporting recruitment, performance management and employee development activities.
- Providing coaching, mentoring and ongoing support to Cabin Crew employees.
- Identifying opportunities to improve safety, service delivery and operational performance.
- Promoting Airnorth's strong safety culture and commitment to Target Zero.
Essential Requirements
- Previous experience as Cabin Crew, In-Flight Trainer, Checker or a similar aviation training role.
- Experience within airline operations and customer service environments.
- Demonstrated leadership or supervisory experience.
- Training, coaching, human factors or adult learning experience.
- Strong communication, presentation and stakeholder management skills; excellent organisational and planning abilities.
- Experience developing procedures, training materials and operational documentation.
- Ability to obtain and maintain an Aviation Security Identification Card (ASIC), operational cabin crew requirements (RSA, First Aid, Passport), and CASA Emergency Procedures Trainer and Assessor approval.
Benefits
- Staff domestic and international travel discounts; discounted health insurance; gym membership discounts.
- Access to an Employee Assistance Program (EAP).
- A supportive team environment focused on safety, teamwork and professional development.
How to Apply
Applicants must have the legal right to live and work in Australia without restrictions. Shortlisting will commence immediately and Airnorth reserves the right to close applications early if a suitable candidate is identified.