ZVZander van Meersbergen
Aviation and retail operations professional focused on safety, service, and efficient ground support
Hocking, Australia
I am a passionate aviation-focused professional with a Bachelor’s degree in Aviation (Management) from Edith Cowan University, supported by a Certificate III in Engineering - Technical. I take pride in being dependable and hardworking, bringing a strong track record of loyalty, endurance, and steady performance. In my current role as a Ramp Services Officer at Network Aviation, I focus on safe, efficient aircraft loading and unloading, and I deliver essential ground support services like water and toilet servicing under strict operational procedures. I also step up as a lead cleaner on occasion, overseeing cabin preparation teams to keep aircraft turnarounds on schedule, even during tight deadlines and high-pressure conditions. Before aviation, I built strong retail operations and customer service experience as a Retail Sales Assistant at Mufasa Biltong, managing daily shop operations independently, processing online orders for standard customers and mining companies, and handling cash registers and end-of-day financial balancing. I also served as a Team Leader at Kingdomcity, leading weekly guest services by coordinating rosters, assigning sections, and supervising setup and cleanliness for a welcoming environment.
Experience
Ramp Services Officer
Network Aviation
Jun 2025 – Present · 1 yr 1 mth
I perform aircraft loading and unloading while maintaining strict safety and efficiency standards. I deliver essential ground support services such as water and toilet servicing according to operational procedures. I occasionally step up as a lead cleaner to oversee cabin preparation teams, ensuring timely aircraft turnarounds under tight deadlines and high-pressure conditions.
Team Leader
Kingdomcity
Feb 2021 – Mar 2023 · 2 yrs 1 mth
I led a team of ushers for weekly services to help create a welcoming environment for guests. I coordinated and communicated team schedules and rosters on a bi-weekly basis, assigning members to sections to keep seating organized and efficient. I also supervised auditorium setup and cleanliness before attendees arrived.
Retail Sales Assistant
Mufasa Biltong
Nov 2020 – Jun 2025 · 4 yrs 7 mths
I managed daily shop operations independently, including opening/closing and maintaining accurate stock levels. I processed and organized online orders for standard customers as well as mining companies. I handled daily cash registers, sales, and end-of-day financial balancing while providing customer service and resolving complaints calmly and efficiently.
Education
North Metropolitan TAFE
Certificate III in Engineering - Technical, Engineering - Technical
Successfully achieved Certificate III in Engineering - Technical (completed in 2022).
Edith Cowan University
Bachelor of Aviation (Management), Aviation (Management)
Completed in 2023. Major in Management completed as part of the Bachelor program.
Skills
Languages
English
Full professional proficiency