Reliable and customer focused professional with experience in retail, administration, sales coordination, and customer service. Skilled at working in fast paced environments, assisting customers, handling administrative tasks, and maintaining organised operations. Friendly, adaptable, and eager to build a career in the aviation industry while delivering excellent service to passengers and teams.
Experience
Sales Coordinator
Sydney Freezers DistributionJul 2024 – Present
I analyzed sales team performance to support revenue growth and established sales targets and quotas to improve team motivation. I developed and maintained training programs to enhance team efficiency and ensured smooth inventory management for sales materials. I also assisted with customer relations and sales presentations to support customer satisfaction.
Admin/Storeperson
National WorkforceDec 2023 – Mar 2025
I entered data into computer systems to maintain accurate stock inventory and processed and packed customer orders for shipment. I followed documented procedures for receiving, stocking, and distributing warehouse goods, completing planned tasks within required time limits. I supported the Line Manager with improvements and required changes while contributing to the smooth running of the team.
Educator
Jenny’s KindergartenJan 2023 – Nov 2023
I provided children with a pleasant, safe, and sanitary environment while encouraging positive behavior and good manners. I communicated with parents and provided updates on children’s progress. I used stories, games, drawing, and other learning methods to support children’s intellectual development.
Retail Assistant
WoolworthJul 2019 – Jan 2021
I resolved customer complaints, handled product returns professionally, and maintained a clean and tidy checkout area. I monitored self-checkout systems and assisted customers when intervention was required. I also answered product questions throughout the store to help customers feel welcomed and supported.
Cashier
ColesJun 2019 – Aug 2020
I informed customers about store promotions, helped them complete purchases and locate items, and supported reward program sign-ups. I processed transactions by scanning items, checking prices, applying discounts, printing receipts, and handling cash accurately. I also organized cash registers and restocked merchandise in the front lanes.
Education
Early Childhood Education
Docklands, Victoria.
Retail Training
Liverpool, Sydney.
High school Education
Horning Park, Sydney.
Primary Education
Tema, Ghana.
Skills
Languages
- English
- Professional working proficiency