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NA

Nana Awuku

Sydney

Reliable and customer focused professional with experience in retail, administration, sales coordination, and customer service. Skilled at working in fast paced environments, assisting customers, handling administrative tasks, and maintaining organised operations. Friendly, adaptable, and eager to build a career in the aviation industry while delivering excellent service to passengers and teams.

Experience

SF

Sales Coordinator

Sydney Freezers Distribution

Jul 2024 – Present

Bankstown, Australia

I analyzed sales team performance to support revenue growth and established sales targets and quotas to improve team motivation. I developed and maintained training programs to enhance team efficiency and ensured smooth inventory management for sales materials. I also assisted with customer relations and sales presentations to support customer satisfaction.

Sales CoordinationSales Performance AnalysisRevenue GrowthTarget SettingQuota ManagementTeam TrainingInventory ManagementCustomer RelationsSales Presentations
NW

Admin/Storeperson

National Workforce

Dec 2023 – Mar 2025

Prestons, Australia

I entered data into computer systems to maintain accurate stock inventory and processed and packed customer orders for shipment. I followed documented procedures for receiving, stocking, and distributing warehouse goods, completing planned tasks within required time limits. I supported the Line Manager with improvements and required changes while contributing to the smooth running of the team.

Data EntryInventory ManagementOrder ProcessingOrder PackingWarehouse OperationsStock ReceivingStock DistributionProcess ImprovementTeamwork
JK

Educator

Jenny’s Kindergarten

Jan 2023 – Nov 2023

Narellan Vale, Australia

I provided children with a pleasant, safe, and sanitary environment while encouraging positive behavior and good manners. I communicated with parents and provided updates on children’s progress. I used stories, games, drawing, and other learning methods to support children’s intellectual development.

Early Childhood EducationChild SafetyHygiene and SanitationParent CommunicationBehavior GuidanceLearning Activities
W

Retail Assistant

Woolworth

Jul 2019 – Jan 2021

Liverpool, Australia

I resolved customer complaints, handled product returns professionally, and maintained a clean and tidy checkout area. I monitored self-checkout systems and assisted customers when intervention was required. I also answered product questions throughout the store to help customers feel welcomed and supported.

Customer ServiceComplaint ResolutionProduct ReturnsSelf-Checkout SupportRetail OperationsProduct Knowledge
C

Cashier

Coles

Jun 2019 – Aug 2020

Liverpool, Australia

I informed customers about store promotions, helped them complete purchases and locate items, and supported reward program sign-ups. I processed transactions by scanning items, checking prices, applying discounts, printing receipts, and handling cash accurately. I also organized cash registers and restocked merchandise in the front lanes.

Customer ServiceSales PromotionCash HandlingPoint of SalePrice CheckingTransaction ProcessingStock Replenishment

Education

W
WiiEdu

Early Childhood Education

Docklands, Victoria.

T
Tafe

Retail Training

Liverpool, Sydney.

JE
John Edmondson High School

High school Education

Horning Park, Sydney.

GC
Go-Green Community School

Primary Education

Tema, Ghana.

Skills

Sales coordinationSales performance analysisRevenue growthSales target settingTraining program developmentCustomer serviceClient satisfactionInventory managementStock managementAdministrative supportOrganizational skillsData entryOrder processingWarehouse operationsOrder fulfillmentRetail operationsCash handlingCustomer complaint resolutionTeam leadershipTeam trainingProblem-solvingDecision-makingCommunicationAdaptabilityMicrosoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointEarly childhood educationFirst aid

Languages

English
Professional working proficiency