Main Mission
- Is accountable for Safran Aircraft Engines maintenance operations by coordinating the transversal actions of the various stakeholders.
- Contributes for cost and TAT improvement plans
Key Responsibilities
- Is accountable for the Safran Aircraft Engines performance and the contract fulfillment related to MRO operations offloaded to SAFRAN's partners in his/her region.
- Provide reports on wing-to-wing operations for engines and modules.
- As such, he/she reviews and confirms network financial objectives (Rofo) with the shops.
- Follows-up on capability and capacity for the shops located in his / her region and ensure consistency with the demand, in cooperation with Engineering Support and Road To Ramp Up teams.
- Is accountable for performance of Customer invoicing and payment of our suppliers by ensuring on time and reliable production of requested documents by the shop and effectiveness of their reviews by the engine owners.
- Manages the Engine Owner team in his/her region and recommends candidates for Engine Owner leads position.
- Provide support to the Engine Owners teams on: escalation to SAFRAN and GE, collaborative tool set-up / deployment, rituals management and communication to Customers.
- Validates training and succession plans for the team in consultation with the Customer Operations Manager.
- Implements improvement and standardization initiatives necessary for structuring and ensuring the long-term sustainability of the operation.
- Participates in the development of the engine owner global network thru sharing of best practices and implication into transversal activities.
- Adheres to and promotes the risk management policy.
- Adheres to and promotes the trade compliance policy.
Required Skills
- Highly effective communication skills
- Strong organizational and time management skills
- Computer Skills – Microsoft Word, Excel and Powerpoint
- Self-starter with ability to work under pressure to deliver targets on time
- Cross-cultural experience and ability to work in different cultures with successful outcome
- Experience in managing a team
Education and Experience
- Bachelor’s degree
- More than 5 years of experience in customer service
- Some knowledge of aircraft engines
- Aerospace experience will be an added advantage
- Locations
- Singapore, Singapore
- Timezones
- Worldwide
- Education
- bachelor degree
- Experience
- 5+ years