About the Company
Oceania Ground Force, an Australian-owned Ground Handling Services Company, is committed to delivering professional and efficient services to leading airlines. Operating since June 1996, the company has grown to over 500 employees in 14 locations across Australia and the Pacific.
About the Role
In this exciting role, you will be at the forefront of providing exceptional customer experiences to airline travellers at Yulara. As a Check-In Crew member, you will be responsible for greeting customers, ensuring travel documents meet requirements, assigning seats, preparing and issuing boarding passes, managing baggage, assisting with gate boarding, and handling passenger marshalling and disruption management.
Key Responsibilities
- Greet customers warmly at check-in
- Process and verify travel documents
- Assign seats and issue boarding passes and baggage reclaim vouchers
- Assist with gate boarding procedures
- Marshal passengers and manage disruptions as needed
Essential Requirements
- Professional appearance and demeanour
- High proficiency in spoken and written English
- Proficient computer skills
- Ability to pass Drug, Alcohol, and Audio tests (cost reimbursed after 6 months of employment)
- Capability of obtaining an ASIC card (cost reimbursed after 6 months of employment)
- Flexibility to work a rotating roster, including weekends and public holidays
- Availability for 2 weeks of full-time paid training
Benefits
- $2,500 six-monthly performance bonus
- Company accommodation (if required) including utilities
- Part time or casual roles with up to 30+ hours per week
- Competitive pay rates above the Award; hourly base rate $28.91 exclusive of shift penalties and superannuation
- 12% superannuation contributions
- Shift penalties for early morning, evening and overnight shifts, plus additional pay for weekend work
- Company-provided uniform
- Comprehensive paid training and enrolment in a Cert III course
- Fatigue management strategies
- Rosters published two weeks in advance
- Opportunities for internal promotions and secondments
- A supportive Employee Assistance Program
- Locations
- Yulara, Northern Territory, Australia
- Timezones
- Worldwide