About the Company
Leidos Security Enterprise Solutions is a leading supplier of security screening technologies, including X-ray, Millimetre Wave Body Scanning and IMS (Ion Mobility Spectrometry) Explosive Trace Detection, to various industries across the Asia Pacific region and worldwide.
About the Role
Leidos is seeking a Field Service Engineer based in Brisbane to support its security screening technologies across Queensland, the Northern Territory and Fiji, working closely with established Field Service Engineers to service customer sites and support critical security screening equipment, including at aviation security checkpoints.
Key Responsibilities
- Perform preventative maintenance, upgrades and repairs at customer sites
- Manage customer relationships and provide support both in person and via phone
- Complete service, expense and weekly time reports
- Respond to customer issues and see them through to resolution
- Contribute to the team's focus on improving service delivery performance
- Participate in ongoing training to up-skill and enhance product knowledge
- Participate in a rotating on-call roster, including weekend and out-of-hours support as required
Essential Requirements
- Experience servicing electronic and mechanical equipment in a field service, industrial or technical environment
- A good understanding of computers and Windows operating systems
- Trade qualification as an Electronics Technician or similar, or a Restricted Electrical Licence
- Experience supporting Linux-based systems or networked equipment
- Experience working with complex electronic systems, diagnostic tools and technical documentation
- Experience in aviation security, screening systems or other critical infrastructure environments
- A current driver's licence and the ability to travel across Queensland, the Northern Territory and Fiji, including at short notice
- Australian Citizenship and the ability to hold and maintain an Aviation Security Identification Card (ASIC)
How to Apply
Recruitment process involves 1 to 2 interviews and background checks.