Service Delivery Assistant

About the Company

dnata is a leading global air and travel services provider. In Singapore, the company serves more than 50 airline customers with a team of 1,500 highly-trained employees, offering ground handling, cargo, and flight catering services at Changi Airport.

Key Responsibilities

• Workshop Control Room Operations: Monitor and update the status of GSE assets undergoing maintenance and repair; maintain control room logs, maintenance records, and workshop operational data; support daily workshop planning by updating job status and maintenance schedules
• Administrative Support: Prepare and maintain maintenance records, inspection reports, service documentation, and equipment history files; support audits and compliance reviews; maintain accurate data in maintenance management and ERP systems
• Procurement Administration: Raise Purchase Requisitions for workshop operational requirements; process Goods Receipts (GR) upon receipt of goods and services; verify supporting documentation for Purchase Requisitions and Goods Receipts transactions
• Safety & Compliance: Support documentation for safety inspections, audits, and compliance requirements; ensure records are audit-ready and readily accessible; adhere to workplace safety policies and procedures within the workshop environment

Essential Requirements

• GCE 'O' Level, NITEC, Higher NITEC, or equivalent qualification; candidates with relevant work experience are encouraged to apply
• Prior experience in administrative, operations support, workshop administration, or service support roles is preferred; experience in an engineering, maintenance, aviation, logistics, fleet management, or workshop environment will be an advantage
• Fresh candidates with a positive attitude and willingness to learn may be considered
• Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook
• Good organizational and record-keeping skills; strong attention to detail and accuracy
• Familiarity with SAP or other ERP/Maintenance Management Systems will be an advantage

How to Apply

Apply via the link provided.