Manager, Business Continuity Planning

Changi Airport Group manages Changi Airport and undertakes key functions including airport operations and management, air hub development, commercial activities and airport emergency services.

About the Role

We are looking for motivated and energetic individuals to be part of a team which oversees the development, validation and refinement of business continuity plans to ensure that the airport continues to operate during emergencies and crisis.

Key Responsibilities

• Lead and monitor emergency response and business continuity plans across CAG’s operational domains
• Ensure alignment with CAG’s Business Continuity Management System (BCMS) framework and strategic objectives
• Work closely with airport stakeholders and government agencies to collaborate in times of crisis and disruptions
• Collaborate with airport stakeholders to identify risk areas, propose mitigations to minimise any disruption to critical airport operations
• Plan, coordinate, and oversee the conduct of exercises aimed at validating emergency and business continuity plans
• Represent CAG at emergency exercises, ensuring CAG’s interests and protocols are well-articulated
• Develop and maintain a structured framework to train and familiarize staff with emergency response and business continuity plans
• Oversee and maintain crisis management facilities, ensuring readiness and operational integrity

Requirements

• Bachelor’s degree, with a minimum of 7 years of relevant experience in crisis management and/or business continuity planning within a large organisation
• Extensive knowledge or working experience in business continuity, crisis management, and emergency planning
• Proven leadership skills with experience in managing and developing cross-functional teams
• Strong interpersonal skills to effectively manage relationships with key stakeholders, including regulators and government agencies
• Self-motivated and independent, with a demonstrated ability to multi-task and perform in high-pressure environments
• Experience in team leadership and people management is essential